Privacy policy.

Last updated: September 2025

Unfolding Retreats Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use www.unfolding-retreats.co.uk (the “Website”).

1. Information We Collect

We may collect and process the following types of information:

  • Personal details you provide directly, such as your name, email address, or phone number (e.g. when signing up for updates or booking a retreat).

  • Information collected when you book through Acuity Scheduling, including health or dietary information you provide via pre-retreat forms.

  • Payment information, which is processed securely by third-party providers (such as Stripe or PayPal). We do not store your payment card details.

  • Technical data automatically collected by Squarespace, such as IP address, browser type, and Website usage statistics (via cookies).

2. How We Use Your Information

We use your personal data to:

  • Provide retreat bookings, process payments, and deliver services.

  • Respond to enquiries and communicate with you about your booking.

  • Send newsletters or updates (only if you’ve opted in).

  • Collect feedback to improve our retreats.

  • Share images, video, or testimonials (only with your consent).

3. Cookies

Our Website uses cookies provided by Squarespace to improve functionality and performance. See our [Cookie Policy] for more details.

4. Sharing Your Information

We do not sell or trade your personal information. We may share it with:

  • Trusted third-party providers (e.g. Acuity Scheduling, payment processors, website hosting).

  • Professional advisers (such as legal or insurance providers).

  • Authorities, if required by law.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes above, or as required by law.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or request deletion of your data.

  • Withdraw consent for marketing at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

7. Contact Us

  • Unfolding Retreats Ltd.

  • Company No: 16693875

  • Director / Name of Contact: Siobhan Monaghan-Keeler

  • Registered office: Knapwell Wood Farm, High Street, Knapwell, CB23 4NS

  • Email: hello@unfolding-retreats.co.uk